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E.K. Shriver Center Online


Alert! The Massachusetts online MAP Certification course has moved. It is now www.mapmass.com All user names and passwords work on that site. Please continue your work there.

  • Welcome the E.K. Shriver Center Online

    For nearly 50 years, the Shriver Center has been the go-to provider of information, resources and support for individuals with intellectual and developmental disabilities and their families. Drawing on the expertise of our talented faculty and the resources of the prestigious UMass Medical School, we have developed training programs that teach and train those who share our mission to enhance the lives of people with disabilities.

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Data Analysis for Quality Improvement

Gain skills in how to analyze data on risk and quality improvement common to programs and systems that serve people with disabilities.

Incident Management in Developmental Disabilities

Learn important principles for establishing new or enhancing existing incident reporting, review, and management systems in the field of developmental disability services.

Failure Modes and Effects Analysis in Developmental Disabilities

Learn how to recognize high risk situations and prevent adverse events from ever taking place. The failure mode and effects analysis process is adapted to issues and adverse events common within programs and settings that serve people with developmental disabilities

Root Cause Analysis in Developmental Disabilities

Learn how to analyze incidents resulting in significant injury or avoidable death.

Mortality Reporting and Review in Developmental Disabilities

Learn about the design and management of a mortality review and reporting process for public systems and service providers that support people with intellectual and developmental disabilities.

Shriver Online Learning


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December 2023

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The Eunice Kennedy Shriver Center